The custom technology of SurveySoft© by Bus Design is supported by custom service to get it done right the first time, every time. No cryptic manuals, impersonal email forms or incomplete pop-up help here; we're talking real-time, human service provided by web survey programming experts. The goals and needs of each project are unique, so each survey is unique. The Bus Design team will customize a survey to meet your research requirements, whatever they may be, and present great solutions to any challenge. We employ our skills and technology to reduce your time and effort, while offering you top quality data. Try to get that from packaged software!
Custom Support:
Bus Design assigns a team of experts to each client to make sure the highest level of service is provided. The team consists of an account representative, a project director and an assistant project director, all of whom are familiar with your company and its survey projects. Their expertise is dedicated to you throughout the process of programming and administering each survey. A team of experts focused on one thing only: making your survey run smoothly. Your clients deserve that.
Access:
Your team leader is available to you 24 hours a day, 7 days a week to address your programming needs, troubleshoot or simply answer questions. And every survey includes 24-hour online access to completion rates, data and a frequency report.
Speed:
Surveys are online in as little as 1 to 3 days - that's faster than anyone else. Call us if your projects can't wait until the other guys get around to it.